Microsoft Dynamics CRM 2016 Installation and Deployment (cours 80296)

Cours disponible en français ou en anglais - Training available in French or in English

Durée: 2 jours

Objectifs du cours :

This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment.

Compétences acquises :

Les stagiaires seront à même d'effectuer les tâches suivantes :

Discover which components are required for a successful Microsoft Dynamics CRM implementation.
Examine the role of the Microsoft Dynamics CRM Server in a Microsoft Dynamics CRM deployment.
Identify the differences between the two modes of the Microsoft Dynamics CRM for Office Outlook.
Review the role of Microsoft Dynamics CRM E-mail Router in processing incoming and outgoing e-mail.
Review the role of Microsoft SQL Server and the databases employed by Microsoft Dynamics CRM.
Review the role of Microsoft Dynamics CRM Reporting Extensions.
Review the role of Microsoft Dynamics CRM Language Packs.
Review the role of Microsoft SharePoint in a Microsoft Dynamics CRM deployment.
Discuss the role of Internet Information Services (IIS) in a Microsoft Dynamics CRM deployment.
Examine the role of Active Directory in a Microsoft Dynamics CRM deployment
Identify the need for planning a Microsoft Dynamics CRM Deployment.
Identify the required privileges for the installation user.
Identify the supported server topologies.
Examine the hardware requirements for each component of the Microsoft Dynamics CRM implementation.
Review the software requirements for each component of a Microsoft Dynamics CRM implementation.
Identify the Active Directory configurations supported by Microsoft Dynamics CRM 2011.
Examine how network traffic to and from the Microsoft Dynamics CRM Server can be encrypted.
Identify the editions of Microsoft Dynamics CRM 2011.
Examine the licensing model used by Microsoft Dynamics CRM 2011
Review the components of the Microsoft Dynamics CRM Server architecture.
Identify the components that are installed during Microsoft Dynamics CRM Server Setup.
Review the options for creating the Microsoft Dynamics CRM Server website.
Review the rights required to install Microsoft Dynamics CRM Server.
Install Microsoft Dynamics CRM Server.
Review installation troubleshooting and identify known issues.
Identify the tasks and configuration settings that are completed after the installation of Microsoft Dynamics CRM Server.
Examine how to install Microsoft Dynamics CRM using the command line.
Examine how sample data can be added to a Microsoft Dynamics CRM implementation
Examine the two types of Reporting Services reports.
Review when Microsoft Dynamics CRM Reporting Extensions is required.
Identify the requirements for installing Microsoft Dynamic CRM Reporting Extensions.
Review when Microsoft Dynamics CRM Report Authoring Extension is required
Examine the role of the Microsoft Dynamics CRM E-mail Router in a Microsoft Dynamics CRM deployment.
Discover how the Microsoft Dynamics CRM E-mail Router processes incoming e-mail and outgoing e-mail messages.
Install the Microsoft Dynamics CRM E-mail Router.
Review the E-mail Router configuration options.
Examine how to create a forward mailbox.
Review the purpose of deploying forwarding rules.
Review the requirement to approve e-mail addresses.
Review options for installing the E-mail Router on multiple computers.
Review troubleshooting tips
Identify the features of Microsoft Dynamics CRM 2011 for Outlook.
Review the hardware and software requirements for Microsoft Dynamics CRM for Outlook.
Identify the deployment methods for installing Microsoft Dynamics CRM for Outlook.
Install Microsoft Dynamics CRM for Outlook.
Configure Microsoft Dynamics CRM for Outlook to connect to Microsoft Dynamics CRM organizations.
Configure user settings and options related to e-mails.
Install Microsoft Dynamics CRM for Outlook using the command line.
Review how Microsoft Dynamics CRM for Outlook with offline capability works and how to configure the offline database
Provide a background to claims-based authentication.
Describe the requirements for configuring an Internet-Facing Deployment.
Review the certificates required for an Internet-facing Deployment.
Identify the steps to install Active Directory Federation Service 2.0.
Review the Active Directory Federation Service 2.0 configuration steps.
Review the steps to configure claims-based authentication in Microsoft Dynamics CRM.
Review the steps to configure an Internet-Facing Deployment in Microsoft Dynamics CRM
Identify the restrictions and requirements before starting an upgrade.
Review the high-level phases of an upgrade process.
Review the need for an upgrade strategy.
Understand the need for a test environment.
Identify the need to validate an upgrade of a test environment.
Review the upgrade of the production deployment phase.
Identify the steps for an in-place upgrade of Microsoft Dynamics CRM 4.0
Identify the steps for a migration upgrade of Microsoft Dynamics CRM 4.0.
Identify the steps for a Connect to existing deployment upgrade of Microsoft Dynamics CRM 4.0.
Understand the upgrade process for the Microsoft Dynamics CRM 4.0 E-mail Router.
Review issues with upgrading Microsoft Dynamics CRM 4.0 for Outlook.
Understand the upgrade process for Microsoft Dynamics CRM 4.0 for Outlook
Review why the redeployment of Microsoft Dynamics CRM is required.
Describe the role of deployment administrators.
Review the steps to create new organizations.
Describe the management tasks for existing organizations.
Describe how to add an existing organization database to the deployment.
Review Microsoft Dynamics CRM Server management tasks.
Review the high-level steps to configure access to Microsoft Dynamics CRM from the Internet.
Describe how to update the Microsoft Dynamics CRM web addresses.
Review Microsoft Dynamics CRM license information.
Describe the Microsoft Dynamics CRM Edition upgrade options
Review the reasons for installing Microsoft Dynamics CRM on multiple computers.
Describe the role of Network Load Balancing in providing enhanced scaling and availability.
Describe the role of clustering Microsoft SQL Server in providing enhanced scaling and availability.
Examine the high-availability options for other supporting components.

Connaissances requises :

Pour suivre ce cours, les stagiaires doivent disposer des connaissances suivantes :

Microsoft Windows Server 2008
Active Directory
Internet Information Services (IIS)
Microsoft Exchange
Microsoft SQL Server 2008
Microsoft Outlook